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Get Help with Bailiffs
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Understanding Your Rights with Bailiffs
Knowledge is your best protection against enforcement action
What Bailiffs Can Collect
- Council tax debts
- High court and county court judgements
- Parking penalties
- Child support
- Income tax and National Insurance
- Business rent and VAT
- Magistrate court fines
Your Legal Rights
- 7 days notice required before first visit
- No forced entry on first visit
- Can only visit between 6am-9pm
- Cannot enter if only children or vulnerable people present
- Cannot take essential items you need for living
- Right to complain if they act improperly
Do You Have to Let Them In?
No, you are not legally required to open your door to bailiffs or allow them into your home. Bailiffs cannot force entry on their first visit for most types of debt. They must gain peaceful entry – either through an unlocked door/window or you voluntarily letting them in.
Our advice: Don’t open the door. Communicate through a window or letterbox if necessary. Keep all doors and windows securely locked.
Council Tax Bailiffs
Local authorities employ enforcement agents to recover unpaid council tax. Common agencies include:
- Jacobs Enforcement
- Rossendales Collect
- Marston Holdings
- Bristow & Sutor
- Capita Enforcement
- Equita Ltd
- Newlyn plc
- Civil Enforcement Ltd
These firms must follow strict legal protocols including issuing a Notice of Enforcement before any home visits.
CCJ Bailiffs
County Court Judgments can be enforced by:
- County Court Bailiffs – civil servants for lower value debts
- High Court Enforcement Officers – private firms for debts over £600
Major HCEO firms include:
- Marston Group
- Shergroup
- JBW Group
- DCBL (Direct Collection Bailiffs Ltd)
Understanding Bailiff Fees
Compliance Fee
Charged when your case is transferred to the bailiff
Enforcement Fee
Charged on first visit, plus 7.5% on debts over £1,500
Sale Fee
Charged when removing items for sale, plus 7.5% on debts over £1,500
Don’t Face Bailiffs Alone
Get expert advice and support to protect your rights and find the best solution for your situation.